Tag Archives: right people

Don’t Make a Bad Hire

Better Hiring

 As our businesses and organizations return to a pre-virus status, our ownersHiring and managers are currently in a hiring mode. Because of the lack of applicants, one may be overly anxious to hire the first available candidate. Let us consider the cost and time wasted in hiring the wrong person and consider a better methodical approach.

Consider the time and cost associated with finding and evaluating candidates. There are first the media costs, whether you use a publication, a website or even social media. Newspaper adds are expensive. We even have seen television ads for finding help. Combine those out of packet costs with your time in reviewing applications and interviewing. If you nothing else that time diverts you from pursuing your daily business which is already stretched due to a lack of staff.… Read the rest

Hiring Motivation and the KASH Box

The KASH Box

Hiring

 During several of our seminars we often project the illustration shown here on the right. Upon noticing it, the most common question is: “What is this?”

This is referred to as the KASH Box and as we explain its purpose and meaning, the listener usually nods their head and smiles. They often said, “I’ve believed this for years, but I never saw it expressed this way. Seeing it reinforces what I’ve always known.”… Read the rest

Build Your Organization

A Successful Organization Starts With You

organizationSo often we hear from the owner of a business or the manager of an organization lament about the performance of employees or associates. They speak of it as though they were having an out-of- body experience in which they were completely separated from the activities of the group. When I hear these types of comments, I am reminded of an old Greek phase, translated to the fish rots from the head down.

 … Read the rest

Staffing and Unemployment

Staffing in the 3.8% Unemployment World

employmentAs you drive down any street over the last several months, almost every business has a Help Wanted sign outside. It’s the sign of the times. With the current low unemployment rate and the health business environment, businesses have a problem servicing their existing customers and growing new business. It is a different world from a few years ago and may require new ways of staffing.… Read the rest

Changing Behavior

Behavioral Changes in You Organization

We often wonder if we can change the way people in our organization behave. It seems like such an impossible task, but much work has been done in understanding some basic concepts which leaders can use to modify the behavior of others and improve productivity. How do you correct the behavior of a staff member who is always late or someone who wants to take up your time complaining about others? How do you develop a more productive group or team? There are some concepts and ideas which can help with these matters.… Read the rest

Hiring

Finding and Hiring the Right People

teamFor those who have spent a portion of their careers in a large organization, they had expert assistance when it came to hiring new employees. That assistance may have come from a Human Resources staff who helped to locate prospective employees and then assisted with the initial screening. For many of us, our careers transitioned to either smaller businesses or nonprofits, where that assistance does not exist. That being said, we need some basic principles to guide us through the hiring process.

Jim Collins in his book Good to Great equates hiring to getting the right people on the bus. In developing an organization, he explains that, “a great vision without great people is irrelevant”.… Read the rest

Sales People

The Right Salesperson

salesWe often find ourselves in a position where we have to hire a sales person. We might also find ourselves needing to evaluate the worth of one who is already on-board. The question is, therefore, what traits we want to see in evaluating this person, especially if the task involves finding a new client or a new job. Let’s consider these five points.

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The Leader Within Us

Knowing the Leader within Us

leadership“For what we’ve discovered, and rediscovered, is that leadership isn’t the private reserve of a few charismatic men and women. It’s a process ordinary people use when they’re bringing forth the best from themselves and others. Liberate the leader in everyone, and extraordinary things happen.”
– James M. Kouzes and Barry Z. Posner, The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations.Read the rest

Building Your Team

Building Your Team

Can You Wait for Your Kids to Grow Up

teamAs a new business owner, your role may  encompass all of the important aspects of the company. Sure, you may have had employees, but they were assigned specific tasks and you kept an eye on everything they did. You were the salesman, the supervisor, the customer service contact, the scheduler of the work, and even the bookkeeper. But as your business grows, you feel yourself pulled in many directions. You cannot effectively completely cover all the roles you filled in the past.… Read the rest

Building a Successful Team

Team Leadership

leadershipIt’s no longer enough to be good, you must be exceptional. It is no longer enough to have satisfied customers, you must seek to develop a loyal and delighted customer base. It’s no longer enough to maintain. You must be aggressive, responsive, and quick. Your challenge is getting everyone on your team or in your department committed and focused on achieving organizational success. As an effective team leader, your role is to build the best, strongest, most productive team possible. Your team or department’s results, or lack thereof, will be in direct proportion to the cohesiveness of your team.… Read the rest

Possible Workshops

Pep Up Your Next Meeting with a Workshop

workshop

What goals do you have for your next conference or business meeting? Why go through the time and expense of bring a group of employees together? Why do association members want to spend their time and money coming to your annual meeting? It just can’t be because we always do it.

Here are some possible goals you should consider:

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Human Relations

Empathy 101: Ten Commandments Of Human Relations

Human relationsThese ten commandments of human relations aren’t original to me, and I don’t know the source. At the same time, they don’t go out of style or out of date if you are in business. Everyone in your business must imbue their efforts with these commandments. They are required in every type of relationship be it marketing or selling to clients, providing customer support before or after the sale, working with and negotiating with vendors, or your support team and of course internal to your organization.… Read the rest

Employee Absence

 Steps to Stop Absence and Make People Happy At Work

absenceIf you’re an employer or manager, then work place absence is costing you money, inconvenience, and upsetting your customers. So we all know, not all days taken off work are due to genuine sickness. Many employees “take a sickie” because their morale is low and they just don’t like or can’t do their work.

The challenge for employers and managers is to make people happier at work. If people are happy at work, they are less likely to take a day off every time they wake up with a stuffy nose.

Some bosses think that paying more money, improving job security, or working conditions is the answer. It isn’t and it’s also something that can be very hard to achieve.… Read the rest

Development of Human Capital

Human Capital is a Top Priority in Today’s Organizations.

Human CapitalIn fact many organizations are faced with the reality that they need to get more results through smaller and perhaps more fragmented teams. As your employees have added and shifted roles, positions, and responsibilities, how do you know you have the right people in the right positions in order to maximize your organization’s efforts and outcomes?… Read the rest

Thoughts on Hiring

Some Thoughts on Hiring from Richard Branson

In exploring the subject of hiring a new employee, we discovered a recent article by Richard Branson. You may know Branson as an extremely successful entrepreneur, the head of the Virgin Group which includes companies such as Virgin Airlines and Virgin Records.

He starts by emphasizing the importance of the having the right people in a company. “There is nothing more important for a business than hiring the right team. If you get the perfect mix of people working for your company, you have a far greater chance of success.” He also stresses the importance of finding someone whose personality fits with the company culture. Judging a personality during an interview can be difficult and he observes, “Personality is the key.… Read the rest