Working with Small Business
Over the last 13 years we have had the opportunity to work with a number of small businesses, all owned by an individual, with some degree of family involvement. It has been truly a unique learning experience because the majority of my business background was either with larger corporations or in the academic community. In that environment, great importance was placed on growing revenue and profit. While most of these smaller businesses are motivated to grow and be more profitable, several are more interested in sustainability. Maintaining a family-centered life style can often be a chief motivator.
Our focus has not been on brand new businesses that might be classified as start-up. Our clients tend to be already well established businesses who may be in need of making changes required achieve higher levels of success.… Read the rest
We are often in a social situation where we meet people, who will eventually ask us, what we do. When we reply that part of our practice is business coaching they often reply, “OH that’s nice.” They say that in a way which indicates that they are unsure of what that means and are fearful of finding out more about the subject. They assume that they are well equipped to handle their business issues or that this is a “touchy feely” subject that makes them uncomfortable.… Read the rest
Are Leaders Born or Made?
Some Management Coaching Ideas on Leadership
Leadership is a key element in the development or rebirth of any organization, whether it is a for-profit business or non-profit community organization. It is important to large corporations, such as General Electric; small local businesses, such as a town dry cleaner; city, county and state government; churches, and service organizations such as Rotary.… Read the rest
Facing Your Fears as an Entrepreneur
Every entrepreneur I have ever talked to has had to come face to face with his/her fears. I have had to as well. I want to share with you some of the techniques I have used to face them.
The first step is not to be in denial. You have fears even if you don’t readily acknowledge them. They sometimes take the form of chatter in the back of your head that says you can’t do it.… Read the rest
Five Tips to Becoming A Coach In Everyday Life
Be the change you want to see occur in the world around you. We can’t make other people be more considerate, helpful, honest, etc., but if everyone were to work on him or herself and develop these attributes, our world would be a better place. In this article, we will examine five attributes to becoming a coach in everyday life.
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Six Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here’s what to do.
1) Avoid “Not.” Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, “I can’t,” you appear helpless and ineffective. Instead, talk about what you can do and what you want.… Read the rest
In working with businesses and organizations of all kinds, I hear the same concerns everyday:
How do we increase productivity?
How do we improve Customer service?
How do we keep people actively engaged in their work and with others on their team?
How do we reduce turnover?
How do we improve safety?
Even if you aren’t thinking about or concerned with every one of those questions, I’m sure at least one of them has kept you up at night in the past.… Read the rest
Customer Focused Teams
To be more responsive to customer needs, emphasize customer satisfaction, develop closer relationships with their customers and flatten the management structure, some companies have adopted Customer Teams or Customer Focus Teams. These are cross-functional, customer focused teams that exist to provide customers a one-stop shopping service.… Read the rest
Be A Juggernaut of Goal Achievement
Setting goals is one of the most important keys to achieving success. Studies have shown that the most successful people are the ones who have specific, written goals.
Setting a goal is not like a New Year’s resolution. That is just a wish. Just wishing and hoping for something isn’t going to make it happen. Setting a goal is having a target to shoot for and a plan to get there.
When planning your goals, choose which categories you would like for your goals. Establish the time frame. They could be lifetime goals, 10 year, 5 year, 1 year, 6 month, 3 month, 1 month, or weekly goals. Also you can have ongoing goals, such as exercising 3 to 5 times a week.… Read the rest
Making Mistakes – Right Management
Management guru, Peter Drucker once said, “The better a man is, the more mistakes will he make– for the more new things he will try. I would never promote a man into a top level job who had not made mistakes, and big ones at that. Otherwise, he is sure to be mediocre.” At one time or another, everyone makes mistakes, some more catastrophic than others. But the trick is to effectively manage the mistake with humility so that it’s not career ending. Here are some tips to keep in mind when you have made a mistake at work.
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Growing the Leader within Us
Leadership is a verb, not a noun. Leadership is action, not a position. Leadership is defined by what we do, not the role we are in. Some people in “leadership roles” are excellent leaders. But too many are bosses, “snoopervisors,” technocrats, bureaucrats, managers, commanders, chiefs, and the like. Conversely, many people who have no formal leadership role are excellent leaders. In today’s fast changing world, we all need to be leaders.… Read the rest
The Leader as a Coach
Much like a football team that is playing in the Super Bowl, having a game plan and the desire to win is important. Unfortunately, my Steelers will not have a chance to repeat this year. However, winning depends on execution. One of your primary roles as a leader is that of a coach. Coaches reinforce the results they believe people are capable of achieving.
One way to develop a winning team is to surround yourself with extraordinary people. Another is to surround yourself with ordinary people who through your leadership and coaching achieve extraordinary results. As Sam Walton once said “ … there’s absolutely no limit to what plain, ordinary working people can do if they’re given the opportunity and the encouragement and the incentive to be their best.” As a coach, your role is helping people develop winning attitudes and improve their skills.… Read the rest