Small Business

small_businesssolve_problemOver the years we have worked with a number of small businesses in the areas of planning, leadership, sales, team building, and customer loyalty. Shown below and linked to our blog are a number of specific projects.

  • Making Meetings Worthwhile Do You Hate Meetings? In his book Traction, Gino Wickman discussed the development of effective and meaningful meetings. He reports that surveys, where people were asked to rate the effectiveness of meetings on a scale of 1 to 10, the responses were in the 4 to 5 range. Over the last year, I have been involved in a monthly leadership meeting with a client and have observed that attendance had become a struggle. In talking to several of the participants, I ... Read more
  • Seek to Better Understand The Challenge of Looking Past the Obvious When a business owner or manager is asked to describe their greatest challenge, the response is, too often, an obvious symptom. My competitors’ undercut my prices. I need to find a better location, but this is all I can afford. I can’t find good employees who will provide good customer service. These are the stated obvious issues, but they will not help us get past the obvious and lead to developing a plan for ... Read more
  • Build Your Organization A Successful Organization Starts With You So often we hear from the owner of a business or the manager of an organization lament about the performance of employees or associates. They speak of it as though they were having an out-of- body experience in which they were completely separated from the activities of the group. When I hear these types of comments, I am reminded of an old Greek phase, translated to the fish rots from the head down.   Leaders often feel ... Read more
  • Simon Sinek Leadership wisdom from Simon Sinek To be authentic is to be imperfect. Authenticity is about imperfection. And authenticity is a very human quality. To be authentic is to be at peace with your imperfections. Great leaders are not the strongest; they are the ones who are honest about their weaknesses. Great leaders are not the smartest; they are the ones who admit how much they don't know. Great leaders can't do everything; they are the ones who look to others to help them. ... Read more
  • Business Success   Building a Successful Business We were recently asked by an Agent in Charge of a real estate office to make a presentation to a number of new realtors. He explained to me that although they had extensive sales and legal training, they had little understanding of how to build a successful business. Real Estate Agents are, in fact, independent contractors and although the agency provides much support, success is the result of their own plans and efforts. The agent explained to ... Read more
  • Staffing and Unemployment Staffing in the 3.8% Unemployment World As you drive down any street over the last several months, almost every business has a Help Wanted sign outside. It’s the sign of the times. With the current low unemployment rate and the health business environment, businesses have a problem servicing their existing customers and growing new business. It is a different world from a few years ago and may require new ways of staffing. Always Be Looking In the past, when the need to hire ... Read more
  • Listening Better Being a Good Listener  It is widely understood that listening is an important skill in a wide range of activities. To be a great leader or manager, you must be a good listener. To be a good salesperson, you must learn to listen to the needs of your customer or client. To be a good teacher, you must listen to the feedback from your class. To be a good parent, you must listen to the questions from your children. Listening is ... Read more
  • Changing Behavior Behavioral Changes in You Organization We often wonder if we can change the way people in our organization behave. It seems like such an impossible task, but much work has been done in understanding some basic concepts which leaders can use to modify the behavior of others and improve productivity. How do you correct the behavior of a staff member who is always late or someone who wants to take up your time complaining about others? How do you develop a ... Read more
  • Budgeting for Business A Budget is a Powerful Tool One of the key ingredients in building a successful business is financial control. As we work with clients, we often find that they are managing their business through their checkbook. If there’s cash in their checking account at the end of the week, they can make their payroll and pay their bills. That’s the extent of their control. Real financial control comes when the manager knows that the operation is profitable and can build it ... Read more
  • Family Business The Family Business Over the last few years, we have had the opportunity to work with a wide range of family businesses. As students of formal business education, we have had to learn to adapt to the family business environment because it differs from that which is associated with Corporate America. From that experience,there are a number of ideas which we would like to share: Three Exit Strategies The first strategy in an ideal world, we live forever and retire to have one ... Read more